Refund policy

At Truvomart, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Eligibility for Returns

To be eligible for a return, the item must be unused and in its original condition and packaging. Proof of purchase is required.

Free Return Shipping

Truvomart provides free return shipping for eligible returns. Please contact us before returning an item so we can provide the necessary return instructions.

Non-Returnable Items

The following items are not eligible for return:

Gift cards
Personalized or custom-made products
Items damaged due to misuse

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected. Approved refunds will be processed to the original payment method within 5 days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide photos of the product so we can assist you.